I havent had a chance to use the product yet, but it seems to be OK. I always need more than one carrier for church dinners. I am disappointed the products are made In China.

The Stow-A-Way Potlucker came just in time for me to take a dish to a party. It was just the right size for a large casserole dish and zipped open for easy cleaning. Great product!

LOVE THIS PRODUCT - I HAD BOUGHT ONE FOR MYSELF, THEN BOUGHT MY DAUGHTER ONE AND SHE LOVED IT, SO I DECIDED MY DAUGHER-IN-LAW NEEDED ONE AND SHE IS AMAZED HOW WELL IT WORKS.

I love this Potlucker! I have been looking around for something like this for awhile.
This product is very functional, sturdy, and easy to use. I have brought it to 2 different occassions and it kept my food hot for 2 hours (please note that I put my dish directly in the potlucker from the oven). It fits an 8 by 8 and a 9 by 13 with room for serving utensils.
It is very easy to clean and it collapses for optimal storage!
I will be using this a lot!!

Wile I think it was a good buy, I don't remember the ad telling me that the product was soft sided. If I remember correctly, the ad said it had an extra heat/cool bottom. I expected a hard sided product with a slide out heat/cool element. Perhaps you need to make your advertizing a little clearer.