Home Bakery Supreme Breadmaker (2-lb.): White by Zojirushi

This bread machine is the biggest mistake I have ever made. No matter what setting I use, the crust is burned and hard and the top never browns at all. The bread is dry and coarse. I have tried several recipes and even used a mix and it still didn't turn out. I am thinking all the good reviews it had must not come from real people. I sure was fooled by them. I would NOT recomment this product and I certainly would never buy another one. This is not my first bread machine and I do know how to cook!

Can't make a good loaf of bread with this machine. I have tried several times.

I've made several loaves of bread & dough recipes that have not turned out. I've had Breadman Plus for the past 10 yrs. & used the same recipes (from various books, not Breadman) & could hardly mess them up. With this Zojirushi, I've even tried the "homemade" cycle to get it to mimic the Breadman's cycle with no luck. They were somewhat better, but did not end up good loaves. I'm not sure of the real problem, but have an idea the Zojirushi doesn't initially mix as well or as thoroughly and only has one true kneading.
If I use the preset cycles, every loaf I've made has burned and even the doughs have dried out. I will most likely purchase a new Breadman & try again.

I can't imagine how others had such good results. I called the information line, made the changes, and still a horrible mess...so much waste of flour and other ingredients and time. I did everything, even weighed the flour, and still terrible loaves... hard as rock, lumpy, ugly and so sad. I feel quite outraged that I succombed to the good reviews on your website.
As it happens, I am not professional, but I review cookbooks and equipment so I am rather experienced and not an amateur. All that training didn't help when it came to this machine.

All loaves of bread came out with crusts ezxtremely hard and the center of the loaf uncooked. Great maching for making dough only.