EFFECTIVE DATE: September 15, 2007
Cooking.com respects your privacy. The online store, FoodNetworkStore.com, exists as a service to you. In order to provide you with the best products, timely information and quality customer service; we record a variety of information from your visits to FoodNetworkStore.com. To protect your privacy and to keep you informed as a consumer, we provide this notice explaining our online information practices and to highlight your options about the way your information is collected and used by FoodNetworkStore.com.
Your personal information: what we collect and how we use it
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When you enter personal information into the shopping cart at FoodNetworkStore.com, we collect your name, address, telephone number, e-mail address, and credit card information, if provided. We use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we may share a portion of your personal information with outside parties only to the extent necessary to fulfill your order.
- When you send a gift and want it sent directly to the recipient, you will need to submit the recipient's name and postal address. We use this information only to ship the product and to confirm delivery of the order. We do not share this information with outside parties except to the extent necessary to fulfill that order. We only use gift message information for that purpose, and we only disclose that information to the person receiving the gift.
- When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with special offers and updates about products and services. You can unsubscribe from our e-mail newsletters at any time by (i) clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us; or (ii) following the steps outlined below in the section "Reviewing, Changing Your Information or Unsubscribing."
- When you create a My Account, we collect your name, address, telephone number, and e-mail address. You can use your My Account to update your account information, save addresses where you have sent products and track orders.
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When you enter a sweepstakes sponsored by Cooking.com through FoodNetworkStore.com, we may ask for any or all of the following information: your name, postal address, e-mail address, and telephone number. To determine exactly what information is gathered and may be shared for any individual sweepstakes, please check the official rules of the actual sweepstakes.
Information about customers and visitors shared with third parties
- We may share information about our customers and visitors with trusted service providers who provide Cooking.com affiliated companies and online stores with specific services and/or administer activities offered on FoodNetworkStore.com. (For example, we may provide customer information to companies that analyze our clickstream data in order to help us better serve your customer needs.)
- We also may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website and we may provide it to future advertisers and other third parties.
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On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law to do so, or to protect the rights, property, or safety of Cooking.com, our users, or others. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Reviewing, Changing Your Information or Unsubscribing
At any time you can unsubscribe, correct or update your information or modify your preferences pertaining to our newsletters, catalog and mailing list.
- To review, change or update information, as it pertains to our newsletters, you have several options:
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to this information or making corrections.
FoodNetworkStore.com will process all unsubscribe requests promptly upon receipt. Additional delays may occur if the email address or postal address information you provide us does not match the information in our database.
Links to/from Other Sites
To enhance your shopping experience, FoodNetworkStore.com may have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to FoodNetworkStore.com from a link from an external site like FoodNetwork.com. These other web sites will have their own rules on privacy that you should review. FoodNetworkStore.com is not responsible for the privacy policies of External Sites. The FoodNetworkStore.com’s privacy policy differs materially from the FoodNetwork.com privacy policy. To review the FoodNetwork.com privacy policy, please click this link: http://www.foodnetwork.com/food/privacy_policy/
Cooking.com uses a feature of your Internet Web browser called a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer’s hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless you knowingly and willingly provide this information. Cookies do not provide us with access to any credit card information.
Third Party Cookies
In the event we allow third party advertising on the site in the future, a third-party advertiser may place or recognize a unique "cookie" on your browser.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cooking.com’s Privacy Policy for FoodNetworkStore.com is subject to change without notice. At any time, you may visit our website to view the current policy.
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