I have never shopped at the former or new Food Network Store, what should I expect?

You can expect an easy to browse, easy to navigate, and easy to check out shopping experience! The Food Network Store's focus on Customer Service guarantees you will be 100% satisfied with your purchase. With our selection, Customer Service, and your favorite Food Network shows and hosts, we expect your first shopping experience with us to be fun and enjoyable.

I'm a former Food Network Store customer, why the change and what's different?

The FoodNetworkStore.com, was formed in partnership with Cooking.com so that our customers can shop from a larger selection of more than 20,000 premium cooking-related items. FoodNetworkStore.com is staffed with a knowledgeable customer service team that's ready to answer any question and offers a guaranteed, easy-to-shop site and efficient, affordable delivery every time. If you have ever shopped at Cooking.com then you can expect the same great service and same great shopping experience.

How do I get help for an order I placed last week? Last month? Last year?
Contact us!  We are more than happy to answer your question or take care of any order or product related inquiries. If your order was placed on the former Food Network Store website (any order placed prior to 10/1/2007), to better serve you please ensure you have the order number and approximate order date in your email or have it at hand if you call. The Food Network Store, powered by Cooking.com, will be happy to exercise the same great customer service for these orders.

Can you help me if I'm having trouble with "My Recipe Box" or "Video On Demand"?
"My Recipe Box" and "Video on Demand" are features on the Food Network website. To find answers about these topics visit the My Recipe Box Help  and  Video Tips pages

Where can I find answers to my questions about particular shows or hosts?
Try the Show List A - Z on the Food Network website. You may also contact Food Network via email using the Food Network Show Questions and Comments form.