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I've had the original Brewstation for a few years. Other than a broken plastic bail on the tank, it has served us well the whole time.
I heard about the new version from a co-worker, but was disappointed at its lack of availablilty for several months after its announcement. I was delighted to see it available on Cooking.com, and ordered it as soon as it was announced.
The new version has several improvements over the original - the most notable is the much-more visible clock (with program status), and the feature that allows me to increase the auto-shutoff timing to 4 hours.
An added bonus is its ability to accommodate taller travel mugs, and its better placement of the drip-tray. I always had to place a folded paper towel in front of the other unit, because the inevitable drips always landed on the counter. That being said, the new unit has (so far) not dripped at all after dispensing a cup.
The Deluxe Brew Station is Excellant! I love the over all appearance!, and the bonus of having a chioce as to how long(up to 4hours!) I can keep my coffee warm is so convenient. The way it is designed, I can even get my extra tall cup under the dispenser! This is by far the Best Coffee Maker I have Purchased!
Great Job Hamilton Beach!!!!!!!!!
My wife & I have been looking at different coffee pot for about 1 month, we finally decided to purchase a Hamilton Beech Platinum Deluxe Brew Station at several discount stores this same coffee pot was about 8 to 10 higher that what I found on the internet at cooking.com plus I received free delevery. Some places on the internet showed at the same price as cooking .com but the didnot include the perminate coffee filter the added $10.00 for the filter.
After I ordered it from Cooking.com I received it a on the day they said I would.
Thanks Very Muck Cooking.com
I have the coffee pot I wanted.
However, I am VERY disappointed with the manner in which you handled my order. You need to understand this was MY Christmas gift from my husband. He said "buy your self something you want"--Mr Romance!
I had been searching online for several days looking for that particular model. Cooking.com offered to email me when the coffee pot was available. Of course I selected that option. The very next day I got an email that it was "now available". I placed my order, and received an email confirmation that I would receive the order on Dec 17. On Dec 17, after UPS had delivered other things, I called and was told you "planned to ship my order Jan 5"! I had received NO emails indicating a delay.
My opinion is that you sold something you didn't have on hand and you had no idea when you would receive it. You achieved what you wanted--I stopped shopping! I had been in many stores that MIGHT have had that pot, but I never looked.
Interestingly, when I called the evening of the 17th and was told they "planned" to ship Jan 5--and I complained loud and long--I was told NO pots were available. However, clearly the next day someone found the product and shipped my order. But by the time it arrived, we had left town for the entire week; so I still didn't have a Christmas gift.
It was nice to have received it when we returned and luckily my neighbor took it in so it wouldn't be ruined in the freezing weather or stolen.
So you might say everything ended well. Except for what I feel now was very bad business management on Cooking.com's part. I feel used. I will never order anything again from Cooking.com that is time sensitive. You could have sent me an email at any time saying you would not meet your shipping date and I could have had the option to see if I could find the product elsewhere. But you didn't want to do that did you? This is my big concern. You just didn't care how I felt; you just wanted to sell that product. And you did. I would love to hear back from your Customer Service VP
Great coffee maker for many reasons. Mainly no more coffee mess on my countertop from a carafe that won't pour straight. A true 12 cups.
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